Fortinet FortiGate 50A User Manual download pdf (Page 16)

16 Fortinet Inc.

Customer service and technical support Introduction

Customer service and technical support

For antivirus and attack definition updates, firmware updates, updated product

documentation, technical support information, and other resources, please visit the

Fortinet technical support web site at http://support.fortinet.com.

You can also register FortiGate Antivirus Firewalls from http://support.fortinet.com and

modify your registration information at any time.

Fortinet email support is available from the following addresses:

For information on Fortinet telephone support, see http://support.fortinet.com.

When requesting technical support, please provide the following information:

• Your name

• Company name

•Location

• Email address

• Telephone number

• FortiGate unit serial number

• FortiGate model

• FortiGate FortiOS firmware version

• Detailed description of the problem

amer_support@fortinet.com For customers in the United States, Canada, Mexico, Latin

America and South America.

apac_support@fortinet.com For customers in Japan, Korea, China, Hong Kong, Singapore,

Malaysia, all other Asian countries, and Australia.

eu_support@fortinet.com For customers in the United Kingdom, Scandinavia, Mainland

Europe, Africa, and the Middle East.

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Fortinet FortiGate 50A User Manual Page 16